Last updated: 24 December 2024

When you make use of the World Metal Exchange platform (“the WME Platform”), World Metal Exchange B.V. processes personal data. We aim to carefully and safely use your personal data in line with applicable data protection laws. 

In this Privacy Statement we describe who we are, how and for which purposes we process your personal data in the WME Platform, how you can exercise your privacy rights and all other information that may be relevant to you. 

We did our best to provide you with all information in a clear and readable format. However, if you have any questions about our use of your personal data after reading this Privacy Statement, you can of course always contact us through the contact details provided below.  

Finally, we would like to point out that we are continually developing and improving the World Metal Exchange platform. If this brings about any changes in the way we process personal data, this will be reflected in this Privacy Statement. We therefore recommend that you regularly take notice of the Privacy Statement for any modifications. At the top of this Privacy Statement you can read when this Privacy Statement has been modified for the last time.  

World Metal Exchange B.V., located at Vliegeniersstraat 22, 5405 BH Uden, the Netherlands is the data controller of the WME Platform, also referred to as “World Metal Exchange”, “we”, “us” or “our”. 

Depending on how you interact with the WME Platform and which of our services you use, one of the following instances of personal data processing will apply to you.

Creation and use of your account within the WME Platform

• Personal details: name (first and last name), date of birth, picture, nationality
• Contact details: email address, phone number
• Company details: legal representative, trade name, commercial-name, registered address, company tax ID, website (optional), company description (optional)
• Account details: username and password
• Financial details: bank account number, BIC
• Purchase details: 
• Logistic details
• Technical details: information about your device, system preferences, and how you interact with our services.

Know-Your-Customer (KYC) verification

• Personal details: name (first and last name), date of birth, nationality
• Identification details: identity document (ID or passport), document number, date and place of issuance
• Contact details: address, email address, phone number
• Company details: legal representative, trade name, commercial-name, registered address, company tax ID, website (optional), company description (optional)
• Account details: username and password
• Financial details: bank account number

When you purchase metal scrap products, you need to add fund to your wallet and therefore provide your payment details. Those personal data will be collected and processed directly by an external party called ‘MANGOPAY’. This external party is responsible for processing your payment details within the limits set by law. For more information about the way your payment details are collected and processed, we refer to the privacy statement on MANGOPAY’s website.

We collect and processes your personal data for providing the services of buying and selling business to business metal scrap products within the WME Platform

In more detail, we process your personal data for the following purposes: 

• Creation and managing account within the WME platform; 
• Provide you with information about our services, such as available sellers and metal scrap products, and creation of listings;
• The bidding and buying of metal scrap products and executing of payment transactions;
• Logistical services and shipment of the products;
• Identification and preventing fraudulent transactions while ensuring anti-money laundering and counter financing of terrorism compliance, including screening new customers and monitoring customers;
• Responding to your requests and other inquiries related to the WME Platform and enhance the quality of the services through;
• Manage any legal disputes, if applicable.
  
  

In addition we may use personal data in a personal, pseudonymous or anonymous form to understand how we can develop and improve the services provided in the WME Platform, as well as for reporting purposes, general statistical and analytical purposes.

We will process your personal data on one or more of the following legal grounds:

• Contract. World Metal Exchange processes your personal data necessary for fulfilling our contractual obligations to you. This includes any pre-contractual activities.
• Legitimate interest. Where we have a legitimate interest in conduct business activities, as well as in preventing fraud and ensuring the security of our services to you.
• Legal obligation. We may process your personal data when necessary to comply with tax, fiscal and other legal obligations such as Anti-Money Laundering and Counter-Terrorism Financing.  
• Consent. You may freely and on the basis of specific information provided, e.g. in this Privacy Statement, chose to download and use the WME Platform and to provide your personal data. You will always be able to reject consent and there will be no adverse consequences if you do so.

As it is necessary in the execution for our services, your personal data may be processed by third parties. Before sharing your personal data, we make sure these third parties are bound to strict contractual obligations to only process your personal data as instructed by World Metal Exchange.

Your personal data can be received by the following categories of recipients: 

• Affiliated entities. We may disclose your personal data to affiliated entities to deliver part of our services.
• Authorities. We may disclose your personal data to competent authorities in order to comply with a statutory obligation. 
• Business service companies. We may disclose your personal data to third parties to deliver part of our services. For example to the  logistics provider to deliver the metal scrap products you have purchased, and services providers specialized in KYC verifications. 
• Payment providers. We may disclose your personal data to third parties for payment and electronic money services through the WME Platform.

The legal grounds for sharing your personal data with these partners is either the performance of our contract with you or our legitimate interest in ensuring proper services, for example payment processing.

Your personal data are not being transferred outside the European Union. All European countries are bound to the same set of statutory rules.

Your personal data will be removed or made anonymous when your personal data is no longer necessary for the purposes for which these personal data are processed.

At every desired moment you can request to access, rectification or erasure of your personal data or you can object to direct marketing and profiling.  In addition to this, you may in certain cases also have the right of restriction of processing concerning your personal data, the right to object to processing as well as the right to data portability. Please contact us by using the contact details at the bottom of this Privacy Statement.   

You can invoke your rights by contacting World Metal Exchange at admin@worldmetalexchange.com.

At any time you have the right to lodge a complaint at your local supervisory authority.

World Metal Exchange uses profiling in order to prevent fraud, money laundering and terrorist financing in accordance with our legal obligations. It’s a critical part of the services we provide to keep your payments secure. This means we automatically process your personal data to assess certain aspects related to you. 

If we detect suspicious activity, this automated processing may lead in some cases to decisions made without human involvement, such as temporarily blocking or limiting access to your account or blocking a payment.

These decisions are usually temporary and are not intended to have a significant impact on your legal rights or produce serious consequences for you, but are necessary to ensure transaction security, prevent fraud, money laundering and terrorist financing.

This is a crucial part of the services we provide within the WME Platform to keep your payments secure. 

The legal grounds for profiling and automated decision making are:

• The performance and execution of our agreement with you;
• World Metal Exchange’s legitimate interest in ensuring security and preventing fraud

If you are not satisfied with an automated decision, request a human intervention or want more information, you can contact us at the email addresses mentioned below.

If you have any questions about the way we process your personal data, please contact us by sending an email to: admin@worldmetalexchange.com .